Ben Bauer

Ben Bauer is an experienced professional with a robust background in solution management and support, currently serving as Lead Consultant and Director of Support within the Solution Management Team at Syniti since September 2010. With expertise in managing global support teams, Ben has played a pivotal role in ensuring efficient handling of support and licensing requests, overseeing training and resource allocation for team members, and automating support tasks through code development. Ben has also contributed to user experience improvements by collaborating with various teams on product releases and documentation efforts. Prior to his tenure at Syniti, Ben held roles including Support Manager and Technical Support Analyst, with experience in data ETL issue resolution and customer-facing documentation. Ben holds two Bachelor of Science degrees in Computer Science and Actuarial Science from Bowling Green State University.