Daniel Lopez has extensive experience in technical support and operations, currently serving as an Operations Engineer at Syniverse since February 2020, where previous roles included Incident Management Engineer and Technical Support Representative. Prior to Syniverse, Daniel held positions at Kareo as NPS, Amazon as VCM Representative, and Convergys as Cisco STAR Agent. Daniel began a professional career at Bank of America as a Bilingual Customer Service Representative. Daniel's academic background includes a degree from Universidad Latina de Costa Rica, completed between 2016 and 2022.
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