J B. is a seasoned IT professional with extensive experience in technical support and integration platform management. Currently serving as a Senior IT Services Engineer at Syniverse since November 2021, J B. previously held the position of Integration Platform & Data Exchange Support Manager at BNP Paribas Personal Finance from November 2018 to April 2022. Prior roles include Senior Technical Support Manager at Econocom and IT Service Desk Supervisor & Incident Manager at Servier. J B. holds a Technicien Informatique Spécialiste degree in Micro-Informatics, Network, and Infrastructure from EMIN - Ecole méditerranéenne d'informatique, as well as a Bachelor's degree in Economic and Administrative Management Techniques from Lisan Edine.