Sandeep Cheelil

Sandeep Cheelil is an experienced implementation and customer service manager with over 13 years in the telecom industry, primarily at Syniverse since April 2010. Sandeep enhances experiences in the telecom roaming business, demonstrating technical expertise in handling TAP/RAP/NRTRDE processes. Responsibilities include client governance for global telecom operators and acting as the single point of contact for over 21 accounts in the roaming business. Prior roles include providing technical support for AEGIS BPO Services and customer service at Dell and Aditya Birla Minacs, where Sandeep focused on customer queries and payment transactions. Sandeep holds a Bachelor’s degree in Business/Commerce from S.R.K (PG) College, Firozabad.