Chloé Germain

Chloé Germain is a consultante cheffe de projet CRM at Synolia, where they manage end-to-end CRM projects and develop customer experience strategies. With over seven years of experience in CRM project management, they have previously held roles such as Head of Customer Experience at ANGARDE and Operational Excellence Manager at Jules. Chloé's expertise includes implementing marketing automation programs and enhancing customer lifetime value through data-driven strategies. They hold a Bachelor of Arts in Music from Haute École de Musique de Lausanne and a Master’s degree in Marketing Management from IDRAC Business School.