Eric Donald is an experienced Technical Account Manager currently working at Synology since November 2023. Prior to this role, Eric held positions at ServiceNow as an IT Support Specialist from June 2022 to November 2023, and at Apple from October 2017 to June 2022, serving as a Mac Genius, Technical Expert, and Technical Specialist. Eric's earlier experience includes working as a Repair Technician at Computer Repair Doctor and as a Senior Repair Technician at STAYMOBILE of Mount Pleasant/Charleston, specializing in electronics repair for cell phones and tablets. Eric holds an Associate of Science degree in Computer Science from Trident Technical College, earned between 2016 and 2017.
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