Jay Climaco

Technical Account Manager at Synology

Jay Climaco has a diverse work experience spanning several industries. Jay most recently worked at Synology as a Technical Account Manager, where they managed partner direct market resellers, provided training to partner vendors, and grew Synology sales within accounts by an average of 30% YoY.

Before that, Jay worked at Apple in various roles. As a Genius (Mac Technician), they assisted clients with software and hardware issues, led the Genius Bar team in terms of client satisfaction, and achieved high Net Promoter scores. Jay also served as a People Operations Planner, leading the full life cycle recruiting of team members and supporting people processes.

In addition, Jay has experience in the food industry. Jay worked as a Cook at Upper Left Catering and as a Kitchen Manager at Roll Thela, where they led a team and managed the operations of multiple outlets. Jay also worked as a Server at The Girl + The Bull.

Early in their career, Jay gained culinary experience as a Culinary Intern at Four Seasons Hotel & Residences Vail and Marriott Manila, where they worked in various kitchen stations.

Overall, Jay's work experience demonstrates their skills in account management, training, technical support, team management, and culinary arts.

Jay Climaco has a diverse education history. From 2019 to 2023, they attended City University of Seattle, where they pursued a Master's Degree in Information Security. Prior to that, from 2012 to 2015, they studied at De La Salle - College of Saint Benilde, earning a Bachelor's Degree in Hotel, Restaurant & Institutional Management, with a concentration in Culinary Arts. From 2010 to 2012, Jay attended De La Salle University, pursuing a Bachelor's Degree in Electrical and Electronics Engineering. Their education journey began at Don Bosco Technical Institute, Makati, where they completed their high school education from 2006 to 2010.

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Timeline

  • Technical Account Manager

    December, 2021 - present