Sasmita Jena

Sasmita Jena is a Service Delivery Manager specializing in ServiceNow at Synoptek since July 2022. Prior to this role, Sasmita completed an MBA in Project Management at the University of New Brunswick from September 2021 to October 2022. Sasmita has extensive experience at IBM, where roles included ServiceNow Developer and IT Specialist from February 2007 to September 2021, focusing on test automation and software testing, among other skills.