Yahya Ali is a Senior ITSM Engineer at SYNTAX IT Group™, bringing a wealth of experience in the information technology and services industry. They hold a Bachelor’s degree in Computer Engineering from the Arab Academy for Science, Technology and Maritime Transport and possess strong skills in BMC Remedy ITSM and MS-SQL databases. Yahya has previously worked as an External ITSM Technical Consultant for Gulf Bank and Zain, and as a BMC Remedy Technical Engineer at CyberMAK Information Systems. They also contributed as a volunteer and member of the AAST Student Council during their studies.
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