Carol Genz is an experienced regional manager with a strong background in client delivery and customer support. Currently serving as Regional Manager of Client Delivery at Syntax since September 2024, Genz previously held roles at ILLUMITI as Customer Support Manager, and at Questco Companies as Client Success Manager, where management of service relationships and client onboarding were key responsibilities. Prior experience includes client service management positions at Professional Enrollment Concepts and Empyrean Benefit Solutions, along with roles in consulting and payroll analytics at Aasonn, ROC-Group, and Aon Hewitt. Genz has consistently demonstrated expertise in building client partnerships, managing operational tasks, and ensuring quality service delivery across various industries.
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