Lyor Bensoussan is an experienced SAP Training Manager specializing in organizational change management, currently leading learning solutions at Syntax since February 2022. With a strong foundation in e-learning development, instructional design, and change management, Lyor has successfully operated as the Owner and President of a consulting firm since 2011, providing comprehensive training services and curriculum development. Prior roles include Senior Associate Technical Trainer at McKesson Canada, Workforce Manager at CGI, and Senior Learning Specialist at Stikeman Elliott LLP, where Lyor focused on training needs assessment and program implementation. Proficient in ITIL and ProSci methodologies, Lyor's technical expertise spans various CRM and ERP systems, along with MS desktop tools. Educational qualifications include a Certificate in Software Development for the Web from Concordia University.
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