Michael Cardone is a skilled ServiceNow Manager specializing in Development and Quality Assurance. They previously served as a Client Success Manager at Syntax, where they played a key role in enhancing customer satisfaction and managing client relationships from 2010 to 2025. Prior to this, Michael worked as an IT Consultant Application Specialist at Metro Inc. from 2007 to 2010, where they focused on application development, quality assurance, and training for BI Cognos projects and website implementation. Michael holds multiple IT certifications, including ITIL for IT Service Management.
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