RAKESH Chatla is a Service Delivery Manager at Syntax, bringing over 8 years of experience in delivering value-added services and professional support, particularly in cloud and SAP solutions. RAKESH holds an M.B.A in Human Resources Management from Alagappa University and a Bachelor's degree in Computer Science from Acharya Nagarjuna University. Previously, RAKESH served in various roles, including IT Analyst at HSBC Electronic Processing India Private Limited and Senior Consultant at IT Convergence. Certified as an AWS cloud practitioner and having completed SAP ERP essential training, RAKESH specializes in process improvement and ITIL service operations to ensure exceptional service delivery and client satisfaction.
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