Rogelio Nevarez is the current Director of ITSM at Syntax, where they focus on IT service management strategies. They have held several key positions at Syntax, including Sr. Manager Americas ITSM and Director of Business Transformation. Previously, Rogelio managed ITSM processes for Freudenberg IT LP and led incident and problem management at T-Systems International. They hold a degree in Computer Engineering from Universidad Autónoma de Ciudad Juárez, which they completed between 2002 and 2004.
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