Stephen Cardoza is a seasoned IT professional with over five years of experience, having developed a passion for technology through various roles. They began their career in customer service and sales before transitioning to a first-level IT specialist position, where they discovered their true calling. Currently, they work as a Subject Matter Expert, training new agents and ensuring client support while pursuing an Amazon Web Services Cloud Practitioner certification. Stephen values diversity and continuous learning within their team, and they are dedicated to enhancing their technical and personal growth despite past health challenges.
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