Byron Phillips is a Service Management and Operations Leader with over 18 years of experience in the ICT industry, currently serving as the Head of Managed Operations at Synthesis Software Technologies. They previously held roles such as Senior Manager of Service Management at Liquid Intelligent Technologies, Technical Team Manager at MWEB, and Client Services Manager at Adept ICT. Byron's expertise centers on driving operational excellence, enhancing customer satisfaction, and leading cross-functional teams to achieve strategic business objectives. They hold multiple qualifications in Business Administration and Management, including an Advanced Certificate from the University of South Africa and a Postgraduate Diploma from the University of Cape Town's Graduate School of Business.
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