Jay Roque is a highly experienced professional in client services and engineering, currently serving as a Senior Client Services Engineer at Synthesis Technology since September 2019, where responsibilities include supporting financial services clients with document automation and managing project implementations. Prior to this role, Jay held positions as a Client Services Engineer and Data Analytics and Reporting Analyst at JPMorgan Chase & Co., focusing on reporting, data analysis, and operational performance monitoring. Jay's earlier experience includes serving as a Systems Analyst at Rush University Medical Center, an IT Business Analyst at Independent Publishers Group, and a Siebel Configurator/Tester at Genpact Headstrong Capital Markets. Jay earned a Bachelor of Science in Computer Science from De La Salle University in 2005.
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