John Smith

John Smith has extensive experience in technical support and network operations. Currently serving as a Network Operations Center Technician at Syringa Networks since February 2015, John is responsible for customer support, alarm interpretation, and problem resolution. Previous roles include Tech Support at Digis, where John focused on troubleshooting internet connectivity, and multiple positions at Center Partners including Tier 2 Agent and SCEA Agent for Sony Computer Entertainment America, providing support for PlayStation products. Additionally, John has education background from Stevens-Henager College and holds a high school diploma from Idaho Falls High School, where coursework included computers and journalism.