Alan William is an IT manager and specialist with 27 years of experience in support, planning, architecture, and operations. Previously, they led cross-functional teams for significant integration projects, including Oi/Brasil Telecom and Oi/Portugal Telecom. Alan holds a degree in Information Technology and two MBAs in Project and Business Management. Currently, they manage an OPEN systems team for IaaS cloud projects at V.tal and are pursuing certification in CRM Salesforce focused on Administration and Service Cloud.
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