Douglas Bargas is an experienced IT professional specializing in IT Service Management (ITSM). At SysAid, Douglas serves as an Enterprise Senior ITSM Implementation Manager & Consultant. Prior experience includes roles at the Toronto Rehabilitation Institute as an ITSM Technical Analyst I and at BT as an ITSM Continuous Improvement Manager and 1st Level Network Analyst (Data). Earlier in the career, Douglas worked at IBM as a Customer Support Specialist and a part-time Customer Support Specialist during an internship.
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