With more than 18 years of experience in various product and IT management positions, Oded joined SysAid Technologies in 2008 and has continued to pave the way for the future of SysAid products. Pioneering the SysAid Roadmap, Oded is responsible for SysAid’s overall product strategy, feature enhancements, and the future direction of new SysAid modules. Oded gained CIO certification in 2005, is an itSMF member, and regularly participates in ITIL forums around the world.
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