Shane J. is a driven and versatile executive with over 20 years of experience in operations and service delivery within the service and facility industry. Currently serving as Vice President of Service Delivery at SysGen Solutions Group since 2022, Shane ensures seamless service delivery and customer satisfaction through collaboration with cross-functional teams. Previously, Shane held leadership roles, including Vice President of Service Delivery at Exela Technologies and Senior Director of Service Delivery at Novitex Enterprise Solutions, where they focused on operational excellence and strategic planning. Recognized for orchestrating impactful transformations, Shane consistently drives process improvements and enhances the client experience.
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