Mark Tuffield

Mark Tuffield is a Global Service Operations Executive at Systal, currently overseeing network services for a commercial account with over 150,000 users. With more than 30 years of experience in the voice and data network industry, Mark has spent the last two decades managing technical teams and infrastructure. They have held various leadership roles, demonstrating strong skills in SLA management, team building, and organizational change. Mark's background includes significant positions at companies such as AT&T, IBM, and British Telecom, complemented by relevant engineering diplomas and certifications.