Ben Michaud

Ben Michaud is an experienced technology and customer service professional with a strong background in IT support and retail. Currently serving as a Monitoring Technician II at Systems Engineering since March 2022, Ben previously held the role of Help Desk Technician I. At Fleet Feet Sports Maine Running, Ben has excelled as a Fit Specialist, conducting over 10,000 personalized running shoe fittings and developing exceptional customer service skills. Ben's previous experience as an Information Technology Support Specialist at ShopVue involved troubleshooting software issues for over 25 users. Ben holds a degree in Cyber Security from the University of Southern Maine, earned between 2015 and 2021.