Edna Rainey

Edna Rainey has extensive experience in systems engineering and technical support, currently serving as a Systems Engineer in the Managed Services Department at System Source since April 2010, where Edna provides support for over 20 companies utilizing various operating systems, Exchange, Server, and backup software, including Office 365. Prior to this role, Edna was a Team Lead outsourced at Stanley Black and Decker from April 2010 to July 2011, and worked as a Service Desk Support Analyst at Dell/Perot Systems from July 2009 to April 2010, assisting customers with application navigation, password resets, and troubleshooting issues. Edna also completed a Junior Trainer internship at ComputerTraining.com and holds a certification from the same institution. Earlier professional experience includes working as a Proofreader and C2/Datalogics Specialist at Merrill Corporation from 2006 to 2008.