Laura Pedrazzi

Laura Pedrazzi is an experienced professional in customer service and operations, currently serving as Customer Service Operations Supervisor at System Ceramics since January 2022. Prior roles include Coordinatrice ufficio commerciale ricambi at EvoBus from June 2015 to January 2022, where responsibilities involved technical assistance and offer management for established clients across multiple countries, as well as data analysis and client visits. Laura Pedrazzi also worked at Bosch Rexroth Oil Control as a Tecnico Commerciale Interno from May 2005 to July 2015, focusing on pre and post-sales technical support and international client management. Earlier experience includes a position as Impiegata Ufficio Stampa at La Presse Srl Gruppo Fiat, enhancing communication and coordination skills. Educational qualifications include a Laurea in Lingue e Culture Europee from Università degli Studi di Modena e Reggio Emilia and studies at Johannes Kepler Universität Linz.