Brian Coakley is an experienced professional in technical support management and application development, currently serving as the MapQuest Technical Support Manager at System1 since September 2019. With a long-standing career at MapQuest, Coakley has also held roles such as Manager of B2B Developer Technical Support and Application Integration Engineer, managing diverse support teams and tools to enhance customer interactions. Previous experience includes managing Customer Engagement at Verizon and working as a Web Programmer at Generation21 Learning Systems, where Coakley contributed to the development of enterprise systems. An educational background in Business Information Systems was completed at The University of Toledo.
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