Sam I. is an experienced IT professional currently serving as IT Service Lead at SYSTEMIQ Ltd. since August 2019, where responsibilities include designing and deploying custom GPT-based applications and leading AI proof-of-concept projects. Previously, Sam I. held multiple roles at Eversholt UK Rails Group, including IT Service Desk Technician and IT Analyst, focusing on service desk management, user support, and IT infrastructure maintenance. Sam I. began a career in IT as an Infrastructure Apprentice, gaining foundational skills in customer support and IT management. Educational qualifications include an Advanced Apprenticeship in Infrastructure Technician and a Level 3 I.T Extended Diploma.
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