Michael Choi

Michael Choi has over 17 years of experience in IT support and operations, currently serving as a Service Desk Analyst at Systems Engineering & Assessment Ltd since October 2017. Prior roles include Operations Desk Analyst at Monitise, where support was provided to over 350 financial institutions, and various positions at Virgin Media, including Infrastructure Support Analyst and Network Operations Technician, where responsibilities included incident management and first-level operational support. Michael's earlier experience includes working as a Fault Analyst at IBM/Manpower and a Technical Support Analyst at Fujitsu Services, contributing to incident management for Virgin Media's business clients. Michael Choi holds a BSc in Information Technology from the University of Central England, Birmingham.