KH

Kera Huffman

Service Desk Analyst at Systems Integration

Kera Huffman possesses extensive experience in IT support and customer service, currently serving as a Service Desk Analyst at Systems Integration Inc. since February 2020, where responsibilities include providing remote assistance, managing accounts, and troubleshooting various technical issues. Previously, Kera held multiple positions at Cartus over six years, progressing from IT Help Desk Analyst to Senior Help Desk Analyst, and gaining valuable skills in first-level support and data analysis. Earlier roles include administrative and customer service positions at Eastern Account Systems, Nathan Hale Inn and Conference Center, and Atlas Air. Kera holds a Bachelor of Science in Computer Science from Southern New Hampshire University and a Bachelor of Arts in Music from the University of Connecticut.

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