Sameh Bushnaq

Sameh Bushnaq is a seasoned Service Delivery Professional and Customer Success Leader with extensive experience in project management and IT services. They have successfully led teams and strategies at various organizations, including Coursera and EXCEED IT Services, enhancing customer satisfaction and revenue through strategic initiatives. Sameh's career includes significant roles in IT management and support, where they established project management standards and managed complex infrastructures. Currently, Sameh serves as Vice President of Professional Services at Systems Limited, continuing to leverage their expertise in customer engagement and team leadership. They hold a Bachelor’s degree in Electrical Engineering from the University of Jordan.