Alejandro Galvan Gonzalez

Information Technology Support Specialist at Systems Solution

Alejandro Galvan Gonzalez has worked in various positions since 2007. Theirwork experience includes a Personal Banker 2 at Wells Fargo from 2007 to 2007, a Bank Teller at Wachovia from 2007 to 2007, an Office Manager/IT at Brothers Multiservice from 2012 to 2013, a Senior Game Attendant at GameStop from 2013 to 2014, and an IT Support Analyst Ricoh USA Inc. at Ricoh USA, Inc. from 2014 to 2019. In this role, Alejandro provided front-line primary technical support to end users on various technical issues and responded to, documented, and resolved service tickets in a timely manner. Additionally, they installed and configured the main work E-mail application and troubleshot if needed. Alejandro also taught customers some basic computer knowledge to help them understand what type of computer they might need.

Alejandro Galvan Gonzalez began their educational journey in 2001 when they attended Upper Merion Area High School and completed their high school diploma in 2005. Alejandro then attended Montgomery County Community College from 2005 to 2006 and studied Computer Science. Following this, they attended Strayer University from 2006 to 2007 and earned a degree in Network Administrator, with a field of study in Network and System Administration/Administrator. Finally, they attended Lansdale School of Business from 2012 to 2015 and earned a degree in Network Administration, with a field of study in Computer Systems Networking and Telecommunications.

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