Brad Highberger is a Senior Manager of Digital Content and Merchandising at T-Mobile, where they lead strategies to enhance customer engagement and optimize digital shopping experiences since 2025. Previously, they held various roles at U.S. Cellular, including Technical Support Representative and Enterprise Operations Manager, demonstrating a strong background in customer service and operational excellence. Brad earned a Bachelor of Business Administration from DeVry University and is currently pursuing a Bachelor of Science in Business Administration from the University of Phoenix.
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