CS

Chris Shepard

Senior Manager - Customer Care Operations - Call Center

Chris Shepard is a Senior Operations and Customer Experience Leader with over 15 years of experience in retail operations and customer care. They have excelled in roles such as District Manager and Senior Manager in contact center operations, consistently delivering measurable business results while leading large teams. Chris has a Master's degree in Human Resources Management from Stony Brook University and dual Bachelor's degrees in International Business and Trade from Universidad Cooperativa de Colombia. Known for their strategic vision and hands-on execution, they are passionate about empowering teams and enhancing customer loyalty.

Location

Tampa, United States

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