Ed Cristy is an experienced End User Services Manager with a career spanning over a decade in IT leadership. Currently managing IT Desktop Support at T-Mobile, Ed and their team consistently achieve performance goals and drive service delivery efficiency. Previously, Ed held various roles at U.S. Cellular, including Manager of End User Services, where they led numerous projects that enhanced operational effectiveness, such as innovative mobile solutions and disaster response coordination. Committed to professional growth, Ed earned an MBA and a Master’s in IT Management while fostering a collaborative team culture that has achieved a 100% retention rate since 2020.
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