Joel Cooper is a technical professional with over 25 years of experience in the wireless industry, focusing on innovation in mobile network operations and customer-impacting services. Currently a Senior Mobile Services Engineer at T-Mobile, Joel specializes in Tier 3 troubleshooting, mobile core engineering, and advanced support for technologies including VoLTE, 5G, and IoT. Previously, Joel held roles such as Senior Mobile Core Operations Engineer and Tech Team Representative at U.S. Cellular. Joel is a certified AWS Cloud Practitioner and CompTIA Security Plus Certified, passionate about continuous learning and optimizing network performance while actively seeking new opportunities. Joel is currently pursuing a degree in Cyber Security at CompTIA Tech Career Academy.
Location
Knoxville, United States
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