John Dougherty

John Dougherty possesses extensive experience in program and project management, with a notable tenure at Pervacio, Inc. as a Program Manager, where responsibilities included leading a service automation initiative to reduce operational costs and launching a diagnostic tool across 2500 retail locations. Prior experience at AT&T and T-Mobile encompassed various roles from Customer Care Representative to Customer Experience Manager, focusing on sales performance improvement, cross-functional alignment, and enterprise project execution. Educational background includes studies at the University of Phoenix from 2000 to 2002.