Jubi Kappil is a Principal Customer Experience Manager at T-Mobile, where they focus on reimagining digital fulfillment experiences. Previously, Jubi held various roles at T-Mobile, including Regional Operations Manager and Sr Program Manager, overseeing national operations strategy and program leadership. Before their tenure at T-Mobile, Jubi was a Partner & Head of Research and Development at Pear Enterprises Inc. and contributed to bioinformatics research at Gannon University. Jubi is currently pursuing a degree in Bioinformatics and Computer Science at Gannon University.
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