Kate Sharp

Kate Sharp is a seasoned Customer Experience leader with a strong focus on enhancing both seller and customer interactions. They held several Senior Customer Experience Manager roles at T-Mobile, where they managed cross-functional teams, led quality initiatives, and developed key customer experience standards. Prior to T-Mobile, Kate served as Director of Operations at Delta Dental of Washington, where they established a structured business model that improved service delivery. Their early career included managing a large Medicare Customer Service Call Center at Group Health Cooperative.