Keith Morphis has extensive experience in telecommunications and customer service, having worked at T-Mobile from 2002 to 2008 in various roles, including Customer Service Representative, Analyst Team Lead, Manager, and Engineer. They maintained and supported call center infrastructure, ensuring compliance and performance across multiple systems. From 2014 to 2015, they served as Manager of Operations for Microsoft at eLoyalty, overseeing call center operations and incident management. Keith holds a B.A. in Film Studies from the University of Kansas and an MBA in Technology Management and Information Technology from City University of Seattle.
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