Ken Rivera is a Senior Manager of Global Care Management and New Accounts at T-Mobile, where they lead a diverse team and oversee international partner operations to enhance customer experiences. With a background that includes roles such as Regional District Manager and Staff Manager at T-Mobile, as well as extensive experience at Verizon Wireless and Samsung Electronics America, Ken has demonstrated a strong capacity for strategic execution, operational excellence, and talent development. They are currently pursuing education at Montclair State University and Bloomfield College, following an academic journey that began at Albertus Magnus High School.
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