Laura Cook is a telecom professional with over 15 years of experience in leading technology change and incident management within high-impact environments. Currently, they drive enterprise-wide Change Management initiatives at T-Mobile, focusing on aligning technology transformation with risk mitigation and organizational agility. Previously, Laura held roles at Sprint, where they supported disaster recovery efforts and managed network incidents, and at Ericsson, where they enhanced operational consistency through process documentation. Laura holds a degree in Business Administration and Management from Stetson University.
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