Matt Ferdon is a Principal Systems Experience Manager at T-Mobile USA, where they are responsible for the functionality and reliability of production software applications supporting sales and customer service. Prior to this role, they worked as a Service and Sales Associate at Citigroup Inc from 2004 to 2007 and as a Senior Assistant Manager at Yum Brands Inc from 2003 to 2004, where they managed operations and ensured compliance with company standards. Matt has developed strong skills in problem-solving, analysis, and communication throughout their career.
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