Nelida M. is an experienced communications professional currently serving as the Enterprise Disruption Communications Manager at T-Mobile since August 2025. Previously, Nelida held the position of Multi-Channel Disruptions Communications Analyst at UScellular from March 2021 to June 2023, where responsibilities included acting as a liaison between various departments and vendors, managing incident response communications, and facilitating disaster response efforts. Nelida's earlier roles at UScellular encompassed Technical Support Supervisor, Customer Service Supervisor, System Administration Analyst, and Workforce Analyst, focusing on ensuring frontline systems operated effectively and meeting business requirements. Nelida is pursuing a Master of Business Administration with a specialization in Project Management at Southern New Hampshire University, expected to be completed in 2025, and previously completed an undergraduate degree at the same institution in 2022.
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