Nicholas M. is a seasoned senior manager with over 10 years of experience in strategy, operations, and sales leadership across retail, technology, and wireless sectors. Having held various positions at T-Mobile from Retail Store Manager to Senior Manager, Nicholas successfully enhanced field operations and customer experience. Most recently, they served as Director of Sales Quality and Customer Experience at Arch Telecom. Nicholas earned a Bachelor of Arts in Organizational Leadership from Ashford University, further strengthening their capability in people management and strategic leadership.
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