Nirvana Ross is a seasoned professional with diverse experience in customer success and business technology. Currently serving as a Business Technology Specialist at T-Mobile since September 2025, Nirvana previously held roles that include Customer Experience Associate at The Home Depot, where exceptional customer relationship management was demonstrated, and Customer Success Manager at Medallion and Tebra, where effective management of business accounts and identification of upsell opportunities contributed to significant revenue growth. Additionally, Nirvana has a background as a Project Analyst at Boys & Girls Clubs of America, focusing on project workflow efficiency and budget coordination. Nirvana holds a Bachelor of Business Administration in Managerial Science from Georgia State University and a Bachelor of Business Administration from Atlanta Metropolitan College.
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