Olga Roa is a seasoned project manager with extensive experience in the telecommunications industry, currently serving as a Senior Project Manager at T-Mobile since November 2019. In this role, Olga has led program initiatives aimed at optimizing labor and improving customer experience, overseen the digital transformation with the adoption of the Workforce Central (UKG) system, and managed compensation and benefits rollouts for company stores. Prior to T-Mobile, Olga held various positions at Sprint from July 2009 to November 2019, including Project Manager, Senior Account Manager, and Store Manager, where skills in strategic initiative direction, client relationship building, and operational management were honed. Olga's educational background includes an associate degree in Business Administration and Management from Long Beach City College, and further studies at the University of Arizona.
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