Rachel Thames

Rachel Thames is a seasoned Senior Program Manager specializing in employee experience, currently serving as the Interim Manager of Employee Engagement at T-Mobile. With a robust background in program management and operations, Rachel previously held roles including Senior Program Manager and Program Manager in the same department. Prior to T-Mobile, Rachel contributed to various organizations, notably achieving a 34% increase in employee experience NPS at WeWork and overseeing significant revenue growth while working as an Executive Assistant at Optimize For Growth. Rachel also has entrepreneurial experience as the Owner/Operator of Chapter Shop, an online antique jewelry store. They earned a degree in Fashion Merchandising and Design from Middle Tennessee State University.