Ralph Case is a seasoned technical support professional with over 33 years of experience in engineering and network administration. Currently serving as Manager of Engineering Technical Support at T-Mobile since April 2020, Ralph specializes in subscriber data provisioning and authentication for 3G and 4G networks. Previously at Sprint, Ralph held various technical support roles from September 2016 to March 2020, including Senior Engineer for the Subscriber Profile System and Home Subscriber Server. Ralph's career also includes extensive experience at Ericsson and Sprint Nextel, where responsibilities involved support for CDMA and LTE networks. Early in Ralph's career, experience as a Network Administrator at Peterson Mfg involved managing LAN and WAN resources. Ralph holds a BA in Economics from the University of Missouri-Kansas City.
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