Sharonda Pointer has over 25 years of experience in business and systems analysis, with significant roles at Amdocs and T-Mobile. At Amdocs, from November 2008 to November 2021, Sharonda served as a Business Analyst and Team Lead, focusing on the configuration and technical assessment of T-Mobile's plans and services. Since December 2021, Sharonda has been a Senior System Analyst at T-Mobile, where responsibilities include translating pricing packages into technical specifications and gathering requirements to address business needs. Earlier experience at Nextel from 1995 to 2002 involved overseeing the development lifecycle for billing system enhancements and coordinating between business and development teams. Sharonda holds a Bachelor of Business Administration degree from Northeastern State University.
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